CUSTOMER SUPPORT
CUSTOMER SUPPORT
Our Customer Service Team is here to assist you from 8am-8pm ET / 5am-5pm PT, Monday through Friday.
Reach us at (971) 800-6598 or click here to send a message.
At Auto Parts Globe, we are dedicated to providing high-quality products at great prices, along with an exceptional shopping experience. Our staff, with decades of experience in selling auto parts, is ready to help you find exactly what you need. Our US-based Customer Service Center is available via phone or live chat from 8am-8pm ET Monday through Friday. Check below for more information about our policies.
If you have further questions, feel free to Contact Us. We aim to respond within one business day, with our local teams in California or Indiana ready to assist you. Fast Shipping
Over 99% of orders ship within one business day. Click here to read our shipping policies. How We Ship
Our strategically located warehouses on the East and West Coasts ensure quick and safe delivery. Please note: we do not offer local pickups.
Smaller items are shipped via USPS First Class with an estimated delivery time of 3-5 days. Larger items are shipped via FedEx Ground or UPS, with an estimated delivery of 5- 10 days. Deliveries to Alaska or Hawaii may take longer. Currently, we do not offer expedited shipping options. Accepted Payment Methods
Auto Parts Globe accepts PayPal, Visa, MasterCard, Discover, and American Express cards from major U.S. banks. We never store credit card numbers.
We do not accept money orders, cashier’s checks, personal checks, or cash.
Please note: Sales tax is required by law based on your shipping address and will be displayed during checkout. Returns
Many parts we sell only work with specific vehicles. We provide fitment details to help you choose the right product. Contact us with any product or fitment questions. Visit our Returns page for details on our Return Policy and to initiate a return.
If you return a purchase, the shipping cost will be deducted from any refund or credit. If a product is returned due to an undeliverable or wrong address, we will refund the purchase amount minus our shipping costs. View Your Orders & Update Account Information
When you place an order, you’ll receive a confirmation email, followed by a tracking information email once your order ships.
If you have an account on our website, you can log in to track your order. Once logged in, select “View Order” and then “Track Your Order.” By logging into your AutoPartsGlobe.com account, you can view current and past order details and update your account information, including saved shipping addresses, your email address, and your product wish list.